What is a Meet & Greet?
When a pet dog owner has an initial meeting with a prospective pet dog sitter this is commonly called a “Meet & Greet” session. This allows both the pet sitter and dog owner to determine if the person is the right fit…and the selection is confirmed by the pets!
Unless a pet owner/pet parent is shopping for sitters, usually this session is also the intake consultation. The session is where the daily schedule, pet routines and preferences are discussed. Diet, exercise, play, sleeping routines and other aspects are covered.
In the past property permission and veterinary release forms were collected, today they are submitted and signed electronically and vaulted. Sitters access the needed information through the portal.
Emergency contacts, emergency shut-offs for utilities and other information is collected as well. Key(s) and payment for service is collected at this time to secure the booking.
Since DGinPG is a professional service, we charge for Meet & Greet sessions. The good news is that we take the time to gather information and get the key while we get to know the dog owners, dog(s) and household specifics.
After the intake, we create the required documentation instead of requiring our clients to do so. The only remaining tasks are handled via email when clients review and perhaps add any missed information, designate an emergency veterinary clinic, set limits on spending for emergency care, if needed. And finally, electronically sign to validate the service agreement.
In the past, charging was not common place but became necessary due to “sitter shopping” trends caused by non-professionals who began calling themselves pet sitters when they are not. People want to make sure they are getting someone trustworthy and we want to make sure it is a good fit for all, however we discourage appointment requests from those with no intention of booking.