FAQ – Frequently Asked Questions

FAQ (Frequently Asked Questions)

A family member needs someone to help out while a friend is caring for the dog, is this something you do?

When other people are in and out of the home it is a risk to the safety of the pet. We do not “share” care with those outside our professional service providers as we strive for optimal safety. So no, we do not share service work with anyone else and will not provide service to a household with multiple caretakers. We also do not share access to the home during pet sitting due to security concerns. For estates and other properties with outside service providers (housekeepers, landscapers, realtors, etc., we do coordinate service upon request.

What are the hours over night care or partial day pet sits?

These change but a good guideline for calendar hours are 9:00pm to 7:00am for overnights and 9:00am to 5:00pm for daytime sits. WE do have a 24 hour coverage which is billed as a overnight on-site sit w/special day time rate not available as a stand alone. Services during these 24 hour cycles mean in & out when necessary (usually during the daytime) while primarily on the premises. Daytime on-site sits without consecutive overnights are billed at an hourly rate with a 3 hour minimum.

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