FAQ – Frequently Asked Questions
What is a Meet & Greet?
Pet Sitting Safety (Covid-19)
Special Pet Diets, Prescriptions, Supplements
A family member needs someone to help out while a friend is caring for the dog, is this something you do?
When other people are in and out of the home it is a risk to the safety of the pet. We do not “share” care with those outside our professional service providers as we strive for optimal safety. So no, we do not share service work with anyone else and will not provide service to a household with multiple caretakers.
We also do not share access to the home during pet sitting due to security concerns. For estates and other properties with outside service providers (housekeepers, landscapers, realtors, etc.,)we do coordinate service upon request and previous arrangements.
What are the hours over night care or partial day pet sits?
These change but a good guideline for calendar hours are 9:00pm to 7:00am for overnights and 9:00am to 5:00pm for daytime sits.
We do provide a special rate for 24 hour coverage. This is billed as a overnight on-site sit w/special day time rate not available as a stand alone. Services during these 24 hour cycles mean in & out when necessary (usually during the daytime) while primarily on the premises.
Daytime on-site sits without consecutive overnights are billed at an hourly rate with a 4 hour minimum.
Plug-in fragrance health & safety practices.
As a standard practice, pet owners are asked to unplug all fragrance dispensing prior to in-home pet care as a standard health and safety practice.
Faulty plug-in fragrance devices are of concern due to past product safety recalls and because overheating of the device and the fluids within them is of concern as a potential fire hazard.
Additionally, the Natural Resources Defense Council (NRDC) study indicated that 86% of air fresheners tested contained toxic components that pose health risks.
If such devices are found onsite, they will be unplugged on arrival and will remained unplugged until owners return and reconnect the devices.
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